This website is operated by Tactical Medical Solutions, LLC (TacMed). TacMed offers this website, including all information, tools, services and items for purchase available on the website to the user, conditioned upon the user's acceptance of all applicable terms, conditions, policies, and notices. By accessing, using, or making a purchase via any part of this website, the user agrees to be bound by the terms and conditions set forth herein. TacMed reserves the right to update, change, or replace any part of these terms and conditions by posting updates and/or changes to its website. Continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Returns, exchanges, & payment policies
Any discrepancies with shipments (such as shortages, overages, or incorrect items) must be reported to TacMed™ no later than 10 days from date of shipment. TacMed™ will not be held responsible for discrepancies after this period.
Returned items must be unused and unopened and will be assessed a 20% restocking fee. We will not accept sterile items for return or exchange. Discontinued and sale items are final sale and cannot be returned.
Payments in excess of 30 days are subject to interest charges of 0.05% per day (1.5% per month).
In the event an account is placed in collection or other legal action, the customer shall be responsible for all TacMed™ costs and expenses including but not limited to TacMed's reasonable attorney fees.
Body Armor Purchase Terms
By purchasing body armor sold on this website, the purchaser confirms that s/he is a legal adult of at least 18 years of age, has not been convicted of a felony, and is a U.S. citizen, U.S. permanent resident, or has been granted asylum or refugee status in the U.S. The purchaser further confirms that s/he does not have a criminal background and is legally permitted to purchase the body armor under applicable state and federal law. TacMed reserves the right to refuse any body armor sale suspected of being placed by or delivered to a minor, convicted felon, suspected criminal, or foreign person, as well as any person who TacMed perceives as a potential threat to law enforcement or the community.
TacMed does not offer for sale or delivery into the state of Connecticut any body armor items due to restrictions under state law. Any attempted purchase with a ship-to address located in Connecticut will not be allowed to proceed.
Certain protective products sold on TacMed's website, including but not limited to Level III helmets and body armor, are subject to U.S. export controls, pursuant to either the Export Administration Regulations, 15 C.F.R. §§ 730-774 (EAR), or the International Traffic in Arms Regulations, 22 C.F.R. §§ 120-130 (ITAR). Exports or transfers of controlled products out of the United States or to foreign persons (as defined in the EAR and ITAR) without prior authorization from the U.S. government are prohibited. As a result, any attempted purchase of controlled products by a foreign person or with a ship-to address located outside of the United States will not be allowed to proceed.
TacMed is committed to conducting business in full compliance with applicable U.S. export control laws and regulations, including but not limited to the EAR and ITAR, and takes such compliance obligations seriously. Accordingly, TacMed's customer service team may request proof of the U.S. nationality and/or residency of the purchaser and/or ship-to party before completing a transaction and shipping any protective products, in order to confirm that the shipment is not being made to a foreign person. By placing an order on this website, the purchaser agrees to these requirements and that such a request must first be satisfied before shipment will be made. If the purchase refuses to provide the requestd information, TacMed will cancel the order and issue a refund.